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Microsoft Dynamics 365 for Customer Insights

To build customer loyalty and increase sales, today’s organizations are faced with sorting through an endless amount of data to understand customer behavior and deliver relevant and differentiated products and services. In today’s highly competitive environment, identifying and disseminating critical customer insights to key stakeholders within your organization can be the difference between success and failure.

Dynamics 365 for Customer Insights

Dynamics 365 for Customer Insights

Ensure that your competition isn’t gaining the upper hand in today’s data-driven world. Leverage Microsoft Dynamics 365 for Customer Insights to gain the insight you need to deliver the innovative products and personalized services that will help your organization stay ahead the pack.

Microsoft Dynamics 365 for Customer Insights Features

Create Visualization

Create Visualization
Create rich data visualizations that highlight key customer behavior, and easily disseminate this information to the front lines where you can put it to work.

Monitor Customers

Monitor Customers
Monitor what your customers are saying about you to assess the strength of your relationships.

Leverage the latest in mobile app

Leverage the latest in mobile app
Analyze customer demographics, interactions, and buying behavior, and leverage embedded predictive analytics to create and deliver personalized and relevant solutions for your customers.
Gather Insights

Gather
Insights

Connect disparate silos of data into a single place for a comprehensive view of your customers, and empower your employees to create actionable customer insights without the need of a data scientist.
Target Audiences Intelligently

Target Audiences
Intelligently

Infuse customer data with analytics to predict your customers' needs and identify opportunities for cross-selling and up-selling additional products and services to increase satisfaction.

 

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